Thank you for your interest in volunteering for the Glacier Symphony, Orchestra and Chorale! We could not do what we do without wonderful volunteers such as yourself. As a volunteer, not only will you be able to attend performances for free, but you will also receive 20% off single ticket purchases and merchandise, a free ticket voucher to the Spring Festival, and invitations to special symphony and chorale events.
Welcome and direct our Patrons at the lobby entrance. Greeters are the first contact our Patrons have with the Symphony. We want our Patrons to feel welcome and taken care of so it is important that Greeters are engaging, warm, and always ready to help. Greeters will direct Patrons to ticketing/will call, answer questions about our season, and keep things moving.
Sell tickets on-site starting an hour prior to the performance. The Box Office (including Ticket Sales and Will Call) can get pretty busy with door sales and Patrons picking up their tickets; volunteers working the Box Office should be comfortable in a fast-paced environment, comfortable with technology, and able to remain focused.
Hand out prepaid tickets to Patrons on-site starting an hour prior to the performance. The Box Office (including Ticket Sales and Will Call) can get pretty busy with door sales and Patrons picking up their tickets; volunteers working Will Call should be comfortable in a fast-paced environment and able to remain focused.
Scan tickets as Patrons pass through the entrance. Ticket Scanners should be comfortable with a smartphone as this is how we scan Patron tickets.
Ticket Floaters are available to assist Ticket Scanners with congested entrance areas and any issues that arise.
Hand out programs to Patrons as they enter the performance hall. Be prepared to answer any questions or direct Patrons to an Usher. The programs will be in a large basket that may be left at the door for Patrons to return the programs after the completion of the performance.
Main Level and Balcony
Assist our Patrons to their seats, keep a quiet and pleasant atmosphere within the venue, and remain posted at the doors throughout the performance. Ushers are also the first to respond in case of an emergency. Balcony Ushers are able to climb and navigate stairs.
Merchandise & Raffles
Sell a variety of unique Glacier Symphony merchandise and raffle tickets. This is a pretty low-key position that involves taking money for raffle tickets that are sold by our Board Members and for merchandise that will directly support the Symphony or our guest artists.
Sell specialty snacks and/or drinks at the concerts. This position requires cash handling skills and accountability. An alcohol server’s permit is also greatly appreciated for concessions.
Stay in the lobby throughout the concert to help manage late-comers and monitor cash bags and Glacier Symphony supplies; receive a free ticket for the other concert of the weekend! This role may be combined with any of the regular performance volunteer roles (excluding Ushers).
Pick up flowers for the concert hall stage from a local shop and help return them to the shop following the concert weekend (if they are on loan).
Assist with the setup or cleanup of the musician’s brunch the weekend of the concert. The brunch generally happens on a Saturday around mid-morning.
Soirees are hosted several days prior to the performance and offer a more intimate event experience. Occasionally, volunteers are needed to assist with set-up, serving, parking, etc.
The Symphony is represented in several community events in the Flathead from The Great Fish Challenge in Whitefish to the Crown of the Continent guitar festival in Bigfork. As a booth attendant for community events, our volunteers are able to attend the festivities free of charge and often get a chance to be involved in behind-the-scenes experiences.
Throughout the season there will be opportunities to help in the office. Office tasks include helping with mailings such as soiree invitations and season ticket holders to making sure the tickets are ready for will call.
Building and Grounds
Are you handy with tools? Do you like to work outside? The Glacier Symphony is in need of volunteers to help with annual spring clean-up and snow shoveling. There is also a constant list of projects to be undertaken to improve both the inside and outside of the Glacier Symphony offices at 69 North Main St., Kalispell.
Everyone at the [Glacier Symphony] has been welcoming and very supportive in helping me learn the various roles. It is a privilege to feel like I've participated in bringing such quality music to the community. - Patricia Jaquith
[A] well organized group - pleasure to volunteer for. - Maureen Hein
We love the experiences we have had over the years. We enjoy the people we have met and the music is so wonderful along with all the theater programs. - Barb & Bill Klein
I love the Symphony choices of music and venues and when I learned that I could be a volunteer I was thrilled. Each volunteer I meet is nicer than the next. I tell everyone to consider volunteering! - Pam Beyer
As a volunteer for the Glacier Symphony, you are representing a professional organization. We appreciate you presenting a neat and professional appearance! Attire should be white on the top and black on the bottom (or some combination of black and white), unless told otherwise for special events. We recommend a sweater, blouse, button-down shirt, dress, skirt, or pants (no jeans please) and nice black shoes.
Please plan to arrive 1 hour and 15 minutes before the concert unless otherwise instructed. During the concert or event, volunteers are often expected to remain at their assigned posts. Volunteers are the last to enter the concert hall and the first to leave.
Questions and concerns may be directed to the Patron Services Manager.